Evaluating Digital Banking in 2023

Stephen Bohanon
Chief Strategy & Product Officer Alkami
What to Watch for in 2023

Platforms that offer future flexibility, as opposed to products with a fixed shelf life, should be part of any bank’s digital transformation strategy for 2023.

Chatbots and artificial intelligence can deflect many simple, time-consuming customer queries — saving time and costs — but digital channels can go further to drive revenue for the organization. To do that, bankers need to invest in data-based marketing and account opening capabilities.

Key insights include:
Contact Us