“Consumers don’t want a digital bank. They want their bank to digitize. That is why Alkami is focusing investment in three key areas: extending the user experience and reliability of the digital banking application, expanding the capabilities within the Alkami platform, and unleashing the power of data for each of our FIs,” said Alex Shootman, Alkami chief executive officer.
AMOCO Federal Credit Union named Alkami their partner of the year in recognition of the positive impact the platform had on AMOCO’s member service, growth, and innovation. Since implementing the platform, AMOCO’s app store rating has grown from 3.6 to 4.9+ on all mobile platforms.
80% of consumers indicated the digital banking experience is one of the most important criteria when selecting a new financial institution. Find the right partner.
Today, the ideal digital banking provider does more than just develop a mobile app and desktop interface. Best-in-class providers are true partners that demonstrate excellence across the board. But what does “excellence” in digital banking look like today?
Listen in as Matthew Teoli, VP of Digital Channels for Florida Credit Union and Jim Marous discuss how data can personalize banking services and drive customer or member engagement for improved results.
When reimagining their digital banking platform, Keesler Federal Credit Union transformed every element of their organization – from their people and operational processes to member education and experience. Discover how they accelerated login growth by 79% since go-live.
Chat and virtual financial assistants can help support members with 24/7 service. Learn how Unitus Community Credit Union and Landmark Credit Union have implemented innovative solutions to increase efficiencies, decrease call center volume, and improve member satisfaction.
“Per FI Navigator data, Alkami clients that have been on the platform for at least five years have, on average, outperformed their peers on major financial metrics including deposit growth, loan growth, return on equity, return on assets and revenue growth. Alkami and its clients will continue to be pacesetters in the market, driving the next stage of digital banking transformation: connecting sales and service to deliver personalization at scale.”
(Alkami Introduces the TechFin Concept, Delivering Revenue-Driving Sales and Service Platform, 2023)
Source: Alkami Primary Research April 2023 (a survey comprised of 150 banking platform decision makers/influencers at regional & community financial institutions).