Traditionally, online banking has been viewed as a service channel, but it holds so much more potential for your institution. By cleansing and contextualizing customer data, you can understand their financial behaviors and deliver personalized engagements and offers – driving conversions and product adoption. According to PwC, FIs can generate a 70% return on initiatives by targeting existing customers versus a 10% return trying to acquire new customers.
Banks that partner with Alkami are setting the pace of innovation. According to Alkami Primary Research,* more consumers leveraging the Alkami Platform are completely satisfied with their digital banking experience and functionality than customers of megabanks and other regional and community financial institutions.